14 tips for buying furniture online - Roble.Store

14 tips for buying furniture online

Natalia Kolomiets

Posted on Feb 16 2021

muebles de estilo escandinavo en linea

The Internet works like an open market and not everyone on the Internet is reputable or trustworthy. It takes time to find high quality furniture at the best prices online, but these tips can help you make sound buying decisions.

 1. Read the “About” page

Begin your research by reading the company's "About" page. The best online retailers provide details about their companies, including history and information about their customer service and satisfaction guarantees. The site's "About" page should also include a phone number or address. Reputable companies always provide ways for companies to contact them offline.

Pro Tip: Try to find out if the company has a physical store to display the products.

2. Search store reviews

Various websites allow users to post reviews for retailers on the Internet. While it may be normal or common to be able to find one or two reviews for bad experiences with a store, finding multiple bad reviews or a low rating can indicate problems with the company. Start by checking out Google Product Search, which allows users to rate and comment on different stores. The shopping section allows users to rate merchants up to five stars and submit reviews on products and merchants. Check the star rating first. Usually, skip any store with a one or two star rating. If the store has a rating of three, four or five stars, read some of the reviews left by other users. Google users tend to leave fairly straightforward reviews.

You can also rate these sellers on The Amazon, allowing you to verify your work and read more detailed reviews on furniture and merchants.

3. Check the return policy
Websites must have clear return policies. If a website doesn't allow returns at all, don't do business with them.
Look for websites with flexible return policies. Stores must give customers enough time to return products. Also, check the website's restocking fees. 

Pro Tip: Look up the term "return" when reading merchant reviews to learn more about the experiences of other customers returning items to the website.

4. Shipping costs
Most stores list their shipping policy on their "FAQ" or "About" pages. Please review a store's shipping policies carefully before purchasing furniture on the website. Different stores use different shipping companies, such as TNT o DB SCHENKER, and offer different shipping rates and 
driving. Some stores increase the cost of shipping or charge a handling fee to offset the lower prices they offer on their furniture. Don't buy furniture without first checking the shipping and handling costs.

Pro tip: free shipping means free. Many stores include the cost of shipping in the purchase price and then claim to offer free shipping to attract customers. Compare prices with other sites. If the furniture costs $ 100 or $ 200 more on a website that offers free shipping, the website probably added the cost of shipping to the prices.


eco-friendly natural oak solid wood furniture


5. Find a store that matches your style
Some online merchants, such as The Amazon, ETSY, e-Bay offer many products from different merchants covering the full spectrum of decorating styles. However, most online stores offer items that reflect the website's commitment to a particular style.

For example, some stores specialize in modern and eco-friendly furniture. These stores offer fancier furniture with minimal design elements and modern-looking home decor pieces. Other stores sell more traditional or classic pieces, and have product offerings that speak more to the shopper with a traditional sense of style.

When looking for a furniture store, look for one that matches your own sense of style, this way you'll have more to choose from as you browse.

Pro Tip: Identify your sense of style and then search online using keywords that identify your style. This will help you find the right furniture. For example, using terms like Classic, Rustic, Natural Wood, Modern, and Scandinavian can help you find websites that specialize in your favorite type of furniture.

6. Shop at stores that offer a good selection
Find what you need to furnish your home by shopping at an online store that offers a full range of furniture options. Some retailers focus on small hand-painted furniture, and other stores only sell bedroom furniture. You have a better chance of finding everything you need if you shop at a site that offers individual furniture for each room in the house.

Many stores offer you a discount on shipping if you buy multiple pieces, and you can save a lot of money by buying two or more pieces at the same time from the same retailer. Otherwise, you could end up with multiple pieces of furniture in slightly different shades of tint, color, or hue.

7. Stores with physical locations
Many online stores also have physical locations where you can shop for furniture. Choosing to buy furniture from a store with a physical location allows you to see and touch the pieces you want before you buy. Having the option to view furniture before you buy can save you headaches in the future. Also, buying from brick-and-mortar websites can eliminate shipping costs. Many brick-and-mortar websites allow you to purchase items online and pick them up on your own, so you can save on shipping fees.

Pro tip: in Roble.Store you can use a special code NO SHIPPING and find your stored item without paying shipping costs.

8. Buy from secure websites
Buy furniture only from secure websites to reduce the risk of identity theft. Once you start the payment process, you should see details indicating that the site is secure. Check the URL of the page. If you buy furniture from a secure site, the URL changes to start with https instead of http, which indicates that the site is secure. You may see a lock icon somewhere at the bottom of the web page; This is also an indicator of the security of the website. Double-click the lock icon to review information about the website's security measures.

Solid oak wood furniture extendable table

9. Look at the photos
Many online stores post multiple photos of furniture and you should review each one carefully. Usually the store posts a photo of the furniture in a decorated room that accentuates the furniture. The website then provides links to additional images and side angles without any accessories used to make the furniture look more attractive.

Unless it's a one-of-a-kind item, you can usually find different photos by searching for the brand name and item name. Look at as many photos as you can to get an idea of ​​what the furniture would look like in your home.

Pro Tip: Some stores, like ours, use customer photos with reviews. These photos give buyers an idea of ​​what the furniture actually looks like in someone's home.

10. Read the description
Our Tip: Please read the descriptions in full if you want to buy. Keep in mind that furniture companies choose your wording carefully. For example, veneered or composite woods come from wood pulp or synthetic material, and furniture made from these materials will be of a lower quality than furniture made from solid wood.

Pro tip: In addition to reading the summary description, click any link or tab to read the specifications, if available. Look for information on durability, construction and instructions for cleaning furniture.

11. Check the measurements of the furniture
Check the measurements of the furniture carefully. Don't just assume that the piece can fit where you want it to go; images can be deceiving. When you measure the room, be sure to check the measurements for the length and width of the furniture. Also, make sure doors and hallways are not causing any problems.

12. Be careful with colors
While most sites do their best to provide accurate photos, posting furniture photos online can distort the true colors of the furniture. Darker furniture in particular, like the espresso color, popular with modern furniture designs, tends to look lighter online.

En Oak Store we offer woods signs and colors that we sell, you can order them to be sure that the color you chose will fit in your interior.

13. Home delivery
With front door delivery (street level), the delivery driver leaves your furniture at your front door or on the first floor of your apartment building. Although this is usually the cheapest shipping option, you should take the piece inside your home or have the help of someone who can carry the piece for you. If you need a personalized delivery, contact a seller to find out what options they can offer you.

Inside delivery costs more than the front door option, but the delivery driver brings the furniture inside your home.

This usually includes taking it upstairs if you live in an apartment building, and some delivery services even take the box to a room of your choice. This option helps people who don't want the burden of lifting heavy boxes. Please note that the delivery driver will not open the box, inspect the package, or help you install the furniture.

Final conclusion

Buying furniture online can save you time and money, you should be vigilant and do a little research to find the best deals. Make sure you use a site you trust, find the lowest price, and choose a shipping method that won't make you regret updating your furniture.


Be sure to carefully evaluate the images and descriptions of any furniture you find, and keep in mind that while an image may be worth a thousand words, most online retailers spend a lot of money on professional photographers. Don't just rely on photos to choose your new sofa. Read reviews, compare prices, and Google user-submitted images to see what you're actually buying.

Have you bought furniture online? How satisfied were you with the purchase?

More posts